Privacy Policy
Smart Finish Detailing LTD (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your information when you use our website or book our services.
1. Who We Are
Smart Finish Detailing LTD is a mobile vehicle detailing business operating within the United Kingdom.
For the purposes of UK data protection law, we are the “data controller” of your personal data.
If you have any questions regarding this policy, you may contact us at:
Email: [Insert Email Address]
2. What Information We Collect
We may collect and process the following information:
Information You Provide
Full name
Address (where mobile services are carried out)
Email address
Telephone number
Vehicle details (registration, make, model)
Payment information (excluding full card details if processed via third-party provider)
Automatically Collected Data (Website Use)
IP address
Browser type
Device information
Website usage data (via cookies, if applicable)
3. How We Use Your Information
We use your information to:
Provide and manage bookings
Contact you regarding appointments
Process payments
Provide customer support
Maintain business records
Comply with legal obligations
Improve our services
We will only use your data where we have a lawful basis to do so under UK GDPR, including:
Performance of a contract
Legal obligation
Legitimate business interests
Your consent (where applicable)
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with:
Payment processors
Accountants or professional advisers
IT or website service providers
Legal or regulatory authorities where required
All third parties are required to respect the security of your personal data.
5. Payment Information
If payments are processed through third-party providers (e.g. card processors), we do not store full card details.
Payment providers process your data in accordance with their own privacy policies.
6. Data Storage & Security
We take appropriate security measures to protect your personal data from:
Loss
Misuse
Unauthorised access
Disclosure
Alteration
Data may be stored electronically or in secure physical records.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal, tax, and insurance obligations.
7. Your Rights Under UK Data Protection Law
Under the UK General Data Protection Regulation and Data Protection Act 2018, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure of your data (where applicable)
Object to processing
Request restriction of processing
Request data portability
Withdraw consent (where processing is based on consent)
To exercise any of these rights, please contact us via email.
You also have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner's Office
Website: https://ico.org.uk
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control or disable cookies through your browser settings.
If required, a separate Cookie Policy will explain this in more detail.
9. Marketing Communications
We will only send marketing communications if:
You have given explicit consent; or
You are an existing customer and we are promoting similar services (in line with UK regulations).
You may opt out of marketing at any time.
10. Data Retention
We retain customer information for:
Tax and accounting purposes (minimum 6 years where required by UK law)
Insurance and liability protection
Ongoing customer service records
Data is securely deleted when no longer required.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Smart Finish Detailing LTD
Email: [Insert Email Address]